Contacts and enrichment
See who's behind each project, look up a verified email or mobile when you need one, and understand how contact credits work.
Who’s on a project
Open a project and go to the Contacts tab. People are grouped by their role:
- Project Team: decision-makers and design or build leads, like the owner, architect, engineer and builder
- Trades & Consultants: specialists connected to the project
- City, Agency & Other: public agencies and anyone we couldn’t classify
Next to each person you’ll see the company and how they’re connected. An indicator shows whether we already have a verified email or phone on file.
Look up an email or mobile
| Button | What you get | Cost |
|---|---|---|
| Enrich + | A verified email and direct contact info | 1 credit |
| Get mobile | A verified mobile number | 10 credits |
To do a whole list at once, open the list and click Enrich contacts. You’ll see the most it could cost before anything runs, and you’re only charged when we find something new. One run handles up to 300 contacts (50 if you include mobiles).
Contact credits
| Plan | Credits each month |
|---|---|
| Starter | 150 |
| Professional | 450 |
| Enterprise | 1,500 |
Monthly credits reset each billing month. Need more? Owners and admins can buy 100 credits for $50 under Settings → Billing. Bought credits never expire.
If you run out, you’ll see “You’re out of contact credits.” Ask an owner or admin to buy more.
Find more people on a project
When the people listed aren’t the ones you need, click More contacts to see others we have on file at the companies on the project.
Needs Professional Still not the right person? Click Find people and we’ll search for more people at those companies. See Find more people on a project.
Add or fix a contact
- Add a contact for someone you know is on the project. It’s marked Team-added so everyone knows it came from your team.
- Pin a contact to keep them at the top.
- Flag an issue if something’s wrong, like a person who’s left the company.
- Remove a contact you don’t want to see.
Your Contacts book
Click Contacts at the top of the app to see the people and companies you’ve saved, across all projects. Your Contacts book is personal for now; a shared one for your whole team is coming soon. See Your Contacts book. The Contacts book is included on every paid plan, but not during the free trial.
Still stuck? Email [email protected] and a person will reply.